About

Just a silly little Hello and Welcome to start! My name is Hayden Muller, proud (and often quite in awe of) owner of Autonomy Salon and Wellness. We’re located at 414 W Broad St in the Arts District of RVA. Autonomy is where self care and empowerment meet. This truly is a space designed to come get grounded and leave feeling like the best version of yourself. It is has the vibe that you are coming into the home of a friend who wants the best for you. Here, beauty and wellness aren’t rushed, nor transactional. Everything we do is intentional, intuitive, and is rooted in being present. Autonomy’s Philosophy: Here at Autonomy, we don’t believe beauty is something you have to earn, we believe it’s already there. It is our job to enhance what already makes you, you through transformative hair services, intuitive cutting, scalp massage, and energy work. Hair can be an outlet, or even a portal to a place where you can release and find clarity. In this space identity, and empowerment meet together. You don’t only leave with a new hair, you also walk out more aligned with yourself and who you are inside and out. Bodily Autonomy & Inclusivity: It’s all about your voice, your pace, and your experience. You will always come first! (Unless your being a jerk to one of team- be nice to my little beans!) When you are here, consent, transparency, and gender neutral pricing are the focal points, because everyone deserves equal treatment and the freedom to show up as authentically and have their voices heard. We proudly serve guests of all ages and background. We have stylists that care for toddlers with their first haircut all the way to our elders and mentors embracing their silver. Whoever you are, however you want to show up, you’re welcomed here. What is different about Autonomy?: • Energetic Grounding: Our space holds you, it is curated to comfort you, not drain or overwhelm you. • Time based: Here we offer gender neutral pricing, fairness and transparency at the core • Judgment free zone: Get here and be here with us. We’ll meet you there, no explanation needed. • Interdependent team made up of hella skills and a shared moral compass that work together as a collective. (I truly just make sure all of the paperwork is done.) • We do presence, and not performance. If haircuts were only about dead ends, we’d all have found our stylist by now. Autonomy is about transformations with purpose and intentions; the kind that stays with you long after you leave any of our chair. A Community/Centered Space: Autonomy is bigger than a salon. We’re building a space where people feel connected, cared for, and encouraged to take up space in their own lives. Whether you’re here for a big shift, a subtle refresh, or a moment to breathe we’re grateful you chose us. Are you ready to check it out for yourself? Check out our services and meet our team through the about section provided to you though this online booking platform. To your left, at the top of your screen, you should see a drop down menu that will show you each member of our teams bio and their instagram handle so that you can get to know us before you book! and now that we’re grounded and likely on the same page, here is a little PSA: •FUCK ICE •FREE PALESTINE •ABOLISH SYSTEMS OF HARM! •COACH YOUR FRIENDS AND REFRAIN FROM POLICING YOUR COMMUNITY! •STOP VOTING FOR IDIOTS WHO WANT TO STRIP MINORITIES OF THEIR RIGHTS AND USE BULLYING AND FEAR MONGERING AS A TACTIC! • WEAR A MASK IF YOU’RE SICK! •DON’T MAKE THE WORLD ANY MORE UNSAFE THAN IT ALREADY IS FOR ANYONE WHO MAY BE LESS ADAPTIVE THAN YOU! •NO ASSUMPTIONS AND MORE CURIOSITY! … I could go on but if any of this offends you, then our entire collective will rub you the wrong way and that’s how I like it! If you’ve gotten this far and are offended, we prefer not have your business. Feeling aligned? Then it may be the time! Book an appointment with my incredible team now, or reach out to us directly if you have any questions or concerns. Updated: 3/7/2026

Business Hours

Monday: Closed
Tuesday: 2 PM - 7 PM
Wednesday: 11 AM - 7 PM
Thursday: 11 AM - 7 PM
Friday: 11 AM - 7 PM
Saturday: 10 AM - 5 PM
Sunday: 10 AM - 5 PM

Cancellation Policy

CANCELLATIONS • PAYMENT • GRATITUDE These are our policies that support consistency, care, and mutual respect. These guidelines help us show up fully for you and make sure our stylists can sustainably do the work that they love. Our Time and Expectations: We value your time and ours. If you arrive more than 15 minutes late, your appointment may need to be rescheduled at your stylist’s discretion. • A 100% rescheduling fee applies • This fee may be applied to a new appointment booked within 7 days, based on stylist availability • The grace period offers flexibility but not a discounti, as services are based on time reserved, not minutes used Cancellations & No-Shows A card on file, and a 50% deposit is required for any new guests to book online with any of our creative team. • 48+ hours’ notice: No charge • Under 48 hours: 50% of the service cost • No-shows: 100% of the service cost (Online booking may be paused after a no-show but you can still book directly with us by reaching out directly.) Sometimes, if you cancel outside of our 48 hour window and rebook within 7 days, the cancellation fee may be applied to the new appointment. This depends on: • timely and respectful communication • stylist availability • stylist discretion This option exists in addition to and not in place of the cancellation policy. Payment & Refunds: • 3.5% card processing fee (waived with cash) • Hourly pricing ensures your time is undivided • All payments & deposits are non-refundable 7 Day Guarantee: • If adjustments are needed, email, or text us within 7 days letting us know what you’re unhappy with or doesn’t feel quite right. • If further support is needed, Hayden will personally take care of you at no additional cost until you are satisfied with your service. ***This does not apply to change-of-mind when the service was delivered with technical excellence and your hair’s integrity remains intact*** • We cannot guarantee results without the purchase & use of recommended home-care products Products: • Exchanges within 30 days with 75% or more product remaining • If we still can’t find the right fit, we’ll apply the product’s value toward your next service Financial Accessibility: If financial limitations may raise concerns when booking your appointment, don’t book online. Email, or text us instead. We are dedicated to working with you before cancellation becomes your only option. Gifts & Gratitude: Tips are welcome but never expected! Your presence and support of the team is enough. Out hourly rates are reflective of what it looks like to make a sustainable income for each of our stylists. If you’d like to add gratuity, just let us know or do it when you check out with your stylist or at our front desk. Gift cards are available for through online booking, likely right above this about section. We’re truly grateful that you’re here. Thanks for trusting us with your hair, your energy, and your time. I can’t wait for my team to take care of you! -Hayden :)