About

Where self-care meets empowerment. Hey there, Hayden (the owner) here! Welcome to Autonomy — your home away from home in Richmond’s Arts District. Our space is designed to feel grounding, spacious, and lived-in, like walking into the house of a friend who genuinely wants the best for you. Here, beauty and wellness aren’t rushed or transactional — they’re intentional, intuitive, and rooted in presence. Our Philosophy At Autonomy, we don’t believe beauty is something you have to earn — it’s already there. Our work is about enhancing what already makes you you through transformative hair services, intuitive cutting, scalp massage, and energy work. Hair can be a portal — a place where release, clarity, identity, and empowerment meet. You don’t just walk out with a new look; you walk out more connected to who you are. Bodily Autonomy & Inclusivity Your voice, your pace, your experience — always. We center consent, transparency, and gender-neutral pricing because everyone deserves equal treatment and the freedom to show up as themselves. We proudly serve guests of all ages and backgrounds, from toddlers with their first haircut to elders embracing their silver. Whoever you are, however you show up — you’re welcome here. What Makes Us Different • Energetic grounding: Our space holds you, not drains you • Time-based, gender-neutral pricing: Fairness and transparency at the core • No judgment, ever: Come exactly as you are — we’ll meet you there • Interdependent professionals: A team with diverse skills and shared values that work together • Deep presence, not performance: We work with you, not on you If haircuts were only about dead ends, we’d all have found our stylist by now. Autonomy is about transformation — the kind that stays with you long after you leave our chairs. A Community-Centered Space Autonomy is bigger than a salon. We’re building a space where people feel connected, cared for, and encouraged to take up space in their own lives. Whether you’re here for a big shift, a subtle refresh, or a moment to breathe — we’re honored to hold that with you. ⸻ Ready to book? Explore our services and meet our team through this about section provided to us though our booking platform, GlossGenius. See you soon!

Business Hours

Monday: Closed
Tuesday: 2 PM - 7 PM
Wednesday: 11 AM - 7 PM
Thursday: 11 AM - 7 PM
Friday: 11 AM - 7 PM
Saturday: 10 AM - 5 PM
Sunday: 10 AM - 5 PM

Cancellation Policy

CANCELLATIONS • PAYMENT • GRATITUDE These are our policies that support consistency, care, and mutual respect. These guidelines help us show up fully for you — and make sure our stylists can sustainably do the work they love. Timing We value your time and ours. If you arrive more than 15 minutes late, your appointment may need to be rescheduled at your stylist’s discretion. • A 100% rescheduling fee applies • This fee may be applied to a new appointment booked within 7 days, based on stylist availability • The grace period offers flexibility — not lower pricing, as services are based on time reserved, not minutes used Cancellations & No-Shows A card on file is required to book online. • 48+ hours’ notice: No charge • Under 48 hours: 50% of the service cost • No-shows: 100% of the service cost (Online booking may be paused after a no-show — you can still book directly with us.) Sometimes, if you cancel within 48 hours and rebook within 7 days, the cancellation fee may be applied to the new appointment. This depends on: • timely and respectful communication • stylist availability • stylist discretion This option exists to support continuity of care — not replace the cancellation policy. Payment & Refunds • 3.5% card processing fee (waived with cash) • Hourly pricing ensures your time is undivided • All payments & deposits are non-refundable • If adjustments are needed, email us within 7 days If further support is needed, Hayden will personally take care of you at no additional cost (This does not apply to change-of-mind when the service was delivered with technical excellence and your hair’s integrity remains intact.) • We cannot guarantee results without the purchase & use of recommended home-care products Products • Exchanges within 30 days with 75% or more remaining • If we still can’t find the right fit, we’ll apply the product’s value toward your next service Financial Accessibility If money might get in the way of keeping your appointment, don’t book online. Email us instead — we’re committed to working with you before cancellation becomes your only option. 📧 autonomysalonandwellnessrva@gmail.com Gifts & Gratitude Tips are welcome but never expected — your presence is enough. If you’d like to add gratuity, just let us know. Gift cards are available year-round through online booking. ⸻ We’re grateful you’re here. Thank you for trusting us with your hair, your energy, and your time. We can’t wait to take care of you.